How do I fix Alexa Purple Ring Light Issue ?

 

   

  Amazon has took the world of AI assistants by storm with the release of Alexa. Alexa is built into many devices which you may use, but the Echo is a perfect fit for it. Echo is basically a smart device that you allows you to interact with Alexa using your voice commands. There are many ring lights which help you understand messages, notifications, processes and much more.

With these lights, you actually get more information than what you see, so you need to understand all about it. If you’re a new user, you must be curious about the different colored rings lights that appear on your amazon echo Dot, like Alexa’s purple ring.

But, what does a purple ring on Alexa mean? This article is all about how you can fix it.

First of all, what does purple ring on Alexa means?

The purple light ring on Alexa can make you little frustrated if you have no idea about what does this color light ring means. This is not a big issue to deal with & you don’t need any technical expert to fix this problem.

The purple light on your Alexa means that the Do Not Disturb Mode(DND) feature is enabled or your echo device is not connected to the internet.

Fix Purple Light on Alexa — Easy Steps

There are different types of purple and violet light on Amazon echo speakers, which can occasionally have different meanings. Therefore, you need to look at the patterns and behavior of light to know what each of them means and how to deal with them effectively. Some of the most commonly displayed light patterns are:

1.If there is Pulsing Violet Light : A pulsing purple light is a signal that your echo unit has a problem with the Wi-Fi settings and cannot connect to the Internet. To resolve it, you need to connect your Alexa to Wi-Fi again. Maybe there are some issues with your router and you need to reboot the router or something. Make sure your device is connected properly to the internet and the ring light will disappear.

2) If there is Purple Flashing : A purple flash on echo dot speaker means it’s set to Do Not Disturb. The easiest solution to this problem is to turn off Do Not Disturb on it and it will go away and start working normally when you want it to.

3) In case of Constant Purple Ring : A constant purple ring means your Alexa device is set to Do Not Disturb mode permanently. The ring will stay on and you will not receive any notifications on your device. It works like DND mode on your phone or other device. To fix it, navigate to the Alexa app, scroll down to do Not Disturb menu and toggle it off.

4) Contacting Support : We hope that after following all the instructions your problem will be resolved. However if you still see the purple light on Alexa that certainly means there is a trouble with your device. For further advance solutions we suggest contacting our experts at our Alexa Helpline number +1–872–888–1589 which is operational 24x7.